What does a technical sales specialist in furniture do?
The technical sales specialist in furniture is a sales expert who combines both technical and commercial skills. Their role is essential in selling furniture and interior design solutions, whether for private individuals or businesses. Here are the main tasks and skills required for the position:
missions of Technical Sales specialist in Furniture
Their primary responsibilities include welcoming and listening to customers (individuals or companies) to understand their furniture and layout needs.
- They offer tailored solutions while considering technical constraints (materials, dimensions, ergonomics, etc.).
- They prepare personalized quotes and negotiate sales conditions.
- They manage customer relationships after the sale to ensure customer satisfaction.
- They handle complaints and provide solutions in case of issues with delivered or installed products.
What qualities are needed to do this job?
Their technical expertise involves mastering various wood materials and manufacturing processes and collaborating with manufacturers and suppliers to stay informed about innovations and new products. They possess a solid understanding of materials and manufacturing techniques to support their sales arguments with technical knowledge.
Often attached to small companies, it may be necessary to manage multiple tasks ranging from prospecting to delivery.
The technical sales specialist in furniture must also demonstrate creativity to propose innovative and customized layout solutions for each client.